10 Gram · Operations Console
Multi-branch operations console for 10 Gram Gourmet, live network dashboard, branch drill-downs, reservation desk, floor map and CRM behind staff auth.
Click around the actual product.
This isn't a screenshot, it's the real interface, embedded.
Why 10 Gram Gourmet · 16-branch operator hired us.
The operations console behind the 10 Gram Gourmet marketing site. Built for floor managers and HQ to run sixteen branches from one screen, live network KPIs, busy-tonight ranking, branch drill-down (stock, reviews, reports), reservation desk with seat/complete/no-show actions, floor map, and a customer CRM. Role-scoped auth (admin / manager / host), SSE-powered live updates in production. The portfolio demo runs from static fixtures so it works offline.
Sixteen branches across two regions, a busy buffet format, and a small HQ team. Spreadsheets and group chats don't scale, managers needed real-time visibility into covers, stock alerts, and reservation flow without each branch logging in to a different tool.
A single role-scoped console that mirrors how the floor actually runs: HQ sees network-wide KPIs and can drill into any branch; branch managers see only their location; hosts get the reservation queue with one-click seat / complete / no-show. Built on a TypeScript + Express + Prisma backend with SSE for live updates; the portfolio demo runs entirely on bundled fixtures so it works without the backend.
Key features.
- Network dashboard, covers, revenue est., avg rating, stock alerts, branches live
- Branch drill-down, stock, reviews, reports, waitlist per branch
- Reservation desk with seat / complete / no-show one-click actions + CSV export
- Customer CRM with reservation history per customer
- Floor map view for the host station
- Three roles, admin · manager · host, each scoped to what they own
- Live updates via Server-Sent Events (production); fixture-driven in this demo
more work
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